Refund and Returns Policy

In most cases our products and services are not refundable.


Refund and Returns Policy


As our products and services are virtual in scope it impractical to offer a refund once a service has been completed or a product has been downloaded. If however, work has not begun on your purchased service or has yet to be accepted for service you may request a refund by contacting me at mddempseypin@gmail.com. If you have purchased a virtual product for download – we do not offer refunds except for extenuating circumstances. If you feel that you meet these circumstances, please contact me at mddempseypin@gmail.com.

Additional non-returnable and non-refundable items:

  • Gift cards
  • Downloadable software products
  • Completed Services

There are certain situations where only partial refunds are granted:

  • Any service that has not be completed or is only partially complete.
  • Any product that is not compatible with your version of WordPress.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


Exchanges


Some services can be exchanged or credited to other service products. If you need to exchange or credit towards another service, send us an email at mddempseypin@gmail.com.


Need help?


Contact us at mddempseypin@gmail.com for questions related to refunds.


Service Policy


EpicPaths.com reserves the right to refund any payments (partial or full depending on work completed) and reject services to any client with unreasonable demands. EpicPaths.com will and does make every effort to meet project deadlines and provide a top quality product and service to all clients.