Privacy Policy

With Two Formats For Your Convenience


Welcome to Epicpaths! Each section on our privacy policy page will contain two versions. A Plain language section for those of us that don’t want formal legal babble, but will also contain a section that is more formal as is necessary for those times when legal speak is necessary. Epicpaths.com has been created to not only provide information about our buiness and digital products and services we market and sell to our you but provide a blog to expand and educate visitors on ADA Compliance, General Accessibility, and what it means to be inclusive to your full audience.

Your privacy is critically important to us. At Epicpaths, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We help protect you from overreaching government demands for your personal information.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles. We welcome you and hope this helps you understand our policies a bit better.

This policy was last updated on January 6th, 2021.


Date of last revision: August 2, 2019

Welcome to the Epicpaths (“EpicPaths,” “Epicpaths.com,” “we,” “us,” and/or “our”) website (or “site”). Epicpaths.com has been created to not only provide information about our buiness and digital products and services we market and sell to our potential customers (“visitors,” “your,” “you,” and/or “client[s]”) but provide a forum (“blog,” “journel,” and/or “support”) platform to expand and educate visitors on ADA Compliance, General Accessibility, and what it means to be inclusive to your full audience.

Your privacy is critically important to us. At Epicpaths, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We help protect you from overreaching government demands for your personal information.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles. We welcome you and hope this helps you understand our policies a bit better.

Third-Party Payment Processors

Making Purchases at Epicpaths


For Payment processing we currently use PayPal for all payments. Epicpaths does not store credit card details and instead relies on PayPal for this information.


Any purchases, service or product, are handled by third party payment processors. When processing these payments, we do not retain any personally identifiable financial information such as your credit cards numbers. This information, is rather provided directly to our third party processors, in this case PayPal (the “Payment Processor”). Any information that is transmitted to the Payment Processor is encrypted using seucre socket layer technology (SSL).

The Payment Processor’s use of your personal data is governed by their privacy policy, which may be viewed at the following web address:

Personal Data and Other Related Information

Your Information and our Policies

Minors


You must be 16 years old to create an account or submit personal information to Epicpaths.


Epicpaths does not knowingly collect Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Site. If you have reason to believe that a child under the age of 16 has provided Personal Data to Epicpaths, please contact support through the Contact page or reaching out directly at the following email address: mddempseypin@gmail.com, once verified, we will delete that information from our databases.

Types of Information

Infromation You Provide Us and We Collect Automatically


When you create an account on our site we will ask for your name, email address, and the creation of a password. Along with this information, your computer’s internet protocol (IP) address is recorded. Depending on your purpose for using our site, for example, purchasing products or services, additional information maybe requested in order to assist in the prevention of fraudulent purchases.

We also use cookies for your convenience so you don’t have to login to your account every time you visit our website. They may also be used for advertising purposes.


When you create a new account and/or interact with our Site, we may collect Personal Data as well as other information from you as described in the following:

When you voluntarilly contact us with inquires, respond to an article or survey (“comment” or “reply”), create an account, and/or purchase products and/or services from us, we will collect Personal Data. When this Personal Data is collected, we make an effort to provide a link to this Privacy Policy as well as our Terms and Conditions. You can choose at any time to opt out by contacting support through the Contact page or reaching out directly at the following email address: mddempseypin@gmail.com. You may also choose to contact us regarding the use of your information being done for purposes other than it was originally intended.

When you voluntarilly provide Personal Data to our site, you are consenting to our use of it in accordance with this Privacy Policy. When your provide your Personal Data your are acknowledging and agreeing that such Personal Data may be transferred from your location to our web servers here at Epicpaths, wich are hosted by an authorized third party located in the United States, https://www.godaddy.com/legal/agreements/privacy-policy opens a new window. You can access your Personal Data at any time by accessing your account, contacting support through the Contact page or reaching out directly at the following email address: mddempseypin@gmail.com.

Other Details regarding your Personal Data:

  • Cookies: This Site is operated through a technolgoy called “cookies”. A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access Epicpaths. These cookies help provide additional functionality to the Site as well as help us analyze Site usage more accurately. For example, the Site may set a cookie on your browser that allows you to access Epicpaths without needing to remember and then enter a password more than once during a visit to it. Regardless of when and where we use cookies, we will not collect Personal Data except with your permission. You will also fine a help section on most web browsers in the toolbar – please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn them cookies off. We do recommend that you leave cookies turned on as they allow you to take advantage of some of Epicpath’s’ features.
  • License Keys: Some of our products when purchased, may or may not come with a license key, which consists of a random string of letters and numbers. If you are provided with a license key – it’s purpose is to provide you with automatic updates of the software on your site and verify ownership. It is up to you whether you want to use the license key or not. The software will work regardless without a license key activation, however you will need to manually install any updates to the software if not verified. When you register the software with your license key, we record a few pieces of information:
    • Site URL: this is the website that the license key was registered on. Your license key may have one or more registered URLs depending on the type of license you have.
    • IP Address: The IP Address of the computer used to register the license key.
    • WordPress version: The version of WordPress that the site used to register the license key uses.
    • Date/Time: The date and time that the license was activated.
    • Computer data: Basic anonymous data about your computer’s operating system and web browser.
  • Service Data: In an ongoing effort to better serve the users of the Epicpaths Site, and in cases where a service is provided to our users, for example ADA Remediation of website, information will be gathered from the user on accessing thier website (which usually is in the form of an Adminstrative Account created for Epicpaths) as well ftp/sftp access to their domain server. This information is collected via secure email and after service is completed recommended to client these access (via usernmes/password accounts) are locked or deleted.
  • Remarketing Codes: We use remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out:

How and Why Personal Data is Used

Purposes for Using Information


Epicpaths won’t sell or rent your personal information to a third party. We use your personal information for completing a purchase, and providing you with ongoing support. We will associate certain personal information including but not limited to your name, email address, and a license key to make sure that you are a customer before providing support. If we intend to use your personal data in a way we have not mentioned, we will let you know when we collect that information.


Epicpaths will not sell or rent your Personal Data to a third-party. We use information about you for the purposes listed below:

  • To provide our Services. For example, to set up and maintain your account, host your website, backup and restore your website, provide customer service, process payments and orders, and verify user information.
  • To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
  • To place and manage ads in our advertising program. For example, to place ads on our site as part of our advertising program, and understand ad performance.
  • To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people purchased a paid plan after receiving a marketing message), and understanding and forecasting user retention.
  • To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Epicpaths and others, which may result in us, for example, declining a transaction or terminating Services.
  • To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
  • To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services, recommending content through our Reader post suggestions, and providing new essays and stories through our blog for your reading pleasure.
  • To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, or keep you up to date on Epicpaths; texting you to verify your payment; or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates relating to your account.)
  • To recruit and hire new collaborators and contributers. For example, by evaluating job applicants and communicating with them.

A note here for those in the European Union about our legal grounds for processing information, about you under EU data protection laws, which is that our use of your information is based on the grounds that:

  1. The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for a paid plan; or
  2. The use is necessary for compliance with a legal obligation; or
  3. The use is necessary in order to protect your vital interests or those of another person; or
  4. We have a legitimate interest in using your information — for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience; or
  5. You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on, as described above in our Cookie Policy.

Sharing Information

How We Share Information


Epicpaths does not sell your personal data. If we collaborate with other contractors/freelancers, we may share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below in the verbose section, as well as in the section called Ads and Analytics Services Provided by Others.

In the very unlikely even we sell Epicpaths, there is the potential personal data would be included. In that event you would be notified.


Visitors and guests are weclome to visit Epicpaths without providing any Personal Data. However, if you choose not to provide any Personal Data, you will not be able to purchase products or services sold on the site, open support tickets, or comment on articles. You can as a guest use the support email to contact us but using either will require the collection of some Personal Data.

Epicpaths has a long-standing policy that we do not sell our users’ data. We aren’t a data broker, we don’t sell your personal information to data brokers, and we don’t sell your information to other companies that want to spam you with marketing emails. Although there are certain conditions in which we may share Personal Data about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below, as well as in the section called Ads and Analytics Services Provided by Others:

  • Subsidiaries and independent contractors: We may disclose information about you to our subsidiaries and independent contractors who need the information to help us provide our Services or process the information on our behalf. We require our subsidiaries and independent contractors to follow this Privacy Policy for any personal information that we share with them.
  • Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site. This includes vendors that help us provide our Services to you (like PayPal, which powers WooCommerce Payments, payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, cloud storage services, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and your hosting provider); those that assist us with our marketing efforts (e.g., by providing tools for identifying a specific marketing target group or improving our marketing campaigns, and by placing ads to market our services); those that help us understand and enhance our Services (like analytics providers); those that make tools to help us run our operations (like programs that help us with task management, scheduling, word processing, email and other communications, and collaboration among our teams); other third-party tools that help us manage operations; and companies that make products available on our website (like the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments in order to share information with them. Other vendors are listed in our more specific policies (e.g., our Cookie Policy).
  • Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Epicpaths, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
      • Emergency Requests from Government Agencies/Law Enforcement: As permitted by US law, we may disclose user information to government or law enforcement agencies – without a subpoena, search warrant, or court order – if we have a good faith belief that an emergency involving imminent danger of death or serious physical injury requires disclosure of information related to the emergency without delay. If you are an officer of a government or law enforcement agency and have an emergency request, please submit your request by following these steps:

        1. Email us at mddempseypin@gmail.com and include “emergency” in the subject line.
        2. Include all the information you have about the situation so that we may evaluate the urgency of your request.
        3. Indicate whether or not the request is confidential. If you make no mention of confidentiality, we will notify the user(s) affected.
        4. Identify the specific account information that you are requesting. We may have:
          • Username
          • Email address
          • Name
          • Phone number
          • The date and time (UTC) at which a service or product was purchased
          • The IP address from which a site received service or product was installed
          • IP address and user-agent for a post or revision
          • Transaction/billing information – to a limited degree (PayPal handles Credit Card purchases)
          • Log data (which may include a user’s IP address, browser type, operating system)
          • Commenter email and IP address
    • Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Epicpaths goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
    • With your consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, like when you connected your site to a social media service through our Publicize feature.
    • Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services, or share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
    • Published support requests: If you send us a request for assistance (for example, via a support email or one of our other feedback mechanisms), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.
    • Under California Law, the California Consumer Privacy Act (“CCPA”): some personalized advertising you see online and on our services might be considered a “sale” even though we don’t share information that identifies you personally, like your name or email address, as part of our advertising program.

      You have choices about these ads, learn more about them and in the section called Ads and Analytics Services Provided by Others.

Exclusions

Information Shared Publicly


This Privacy Policy only applies to Personal Data we collect. If you post information publicly, for example commenting on a blog post, review a product, or on a support ticket, than it is public – and you guessed it – considered public and shall be deemed to be non-confidential and Epicpaths shall be free to share it.

For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar — get it? 🙂 Your Gravatar, along with other public profile information, displays alongside the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar and public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account is the same email address you use on the other website.

Please keep all of this in mind when deciding what you would like to share publicly.


This Privacy Policy only applies to Personal Data we collect through the site. This Privacy Policy shall not apply to any unsolicited information you provide to the Site or through any other means. This would include, and is not limited to, information posted to any public areas of the site, such as comment forms (collectively “public areas”), any ideas for new products or modifications to existing products, and any other unsolicited submissions (collectively, “Unsolicited Information”). Any and all Unsolicited Information shall be deemed to be non-confidential and Epicpaths shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

For example, the photo that you upload to your public profile, or a default image if you haven’t uploaded one, is your Globally Recognized Avatar, or Gravatar — get it? 🙂 Your Gravatar, along with other public profile information, displays alongside the comments and “Likes” that you make on other users’ websites while logged in to your WordPress.com account. Your Gravatar and public profile information may also display with your comments, “Likes,” and other interactions on websites that use our Gravatar service, if the email address associated with your account is the same email address you use on the other website.

Please keep all of this in mind when deciding what you would like to share publicly.

Links to Other Websites


Epicpaths does link to third-party websites of which we have no control over. This Privacy Policy covers only our own website and does not apply to anything external to it. You should read and understand the privacy policies of any of those third-party websites before you use them.


This Privacy Policy applies only to Epicpaths.com. The Site does contain links to other websites that are not operated or controlled by Epicpaths (the “Third-Party Sites”). The policies and procedures we described here do not apply to them. The links from the Site do not imply that Epicpaths endorses or has reviewed the Third-Party Sites. We recommend contacting those sites directly for information on their privacy policies.

Security [Plain Language]

We take steps to ensure that your private information and account credentials are safe, including encryption and requiring two-factor authentication for our staff. With that said, if you find a security problem, contact us and we will fix it as soon as possible. Keep in mind that emails and support threads are not encrypted.

Security [Verbose]

Epicpaths takes reasonable steps to protect the Personal Data provided by the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Site may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Epicpaths via the Internet.

Changes to Your Personal Information [Plain Language]

We want to make sure that we have the most up-to-date information possible, so please contact us to let us know of changes to your personal information. If you would like to receive a copy of the personal information that we have on you, please contact us. You can also request that your personal information is deleted from our records, however we may not be able to delete 100% of this information due to technological or legal reasons.

Changes to Your Personal Information [Verbose]

Epicpaths operates best for you when the Personal Data we have on file is current.

You can contact us in order to update or correct your Personal Data, change your preferences with respect to communications and other information you receive from us, or delete the Personal Data maintained about you on our systems (subject to the following paragraph). Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your account credentials and other account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us. The need to back up our Site to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

Third Party Companies or Services [Plain Language]

We want to make you aware of all third parties that we use to carry on our business operations. Some of your personal information may end up on their servers, and therefore will be governed by their individual privacy policies. The third party companies or services we use that may handle your information include: Google Analytics, MailChimp, PayPal, and GitHub.

Third Party Companies or Services [Verbose]

Epicpaths uses a number of third party companies and services that allow us to provide the product and services that we offer. Without these companies we would not have the technical ability to run a functional business.

We would like to be transparent about the companies we use, and what we use them for. As such we will indicate the name of the company or service, what we use them for, and a link to their respective privacy policies.

Changes to this Privacy Policy [Plain Language]

If we change anything to this privacy policy, we will let you know by posting those changes to this website, or by email.

Changes to this Privacy Policy [Verbose]

The Site and our business may change from time to time. As a result, it may be necessary for Epicpaths to make changes to this Privacy Policy. Epicpaths reserves the right to update or modify this Privacy Policy at any time. If we do this, we will post the changes to this Privacy Policy on this page and will indicate at the top of this page the date this policy was last revised. We will also notify you, either through the Site, in an email, or through other reasonable means. Please review this policy periodically, and especially before you provide any Personal Data. Any changes will be effective immediately, or at another time specified. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after the date any changes become effective constitutes your acceptance of the new Privacy Policy.

Terms and Conditions [Plain Language]

We also have a set of terms and conditions, which you can find https://epicpaths.com/terms-conditions/.

Terms and Conditions [Verbose]

Your access to and use of the Site is subject to the Terms and Conditions at https://epicpaths.com/terms-conditions/

Accessibility [Plain Language]

Our mission at Epic Paths is to make a more accessible web space for our team, our clients, and our visitors.

We also have an Accessibility Statement, which you can find https://www.epicpaths.com/accessibility-statement/.

Accessibility [Verbose]

We have structured our website to allow those of all abilities to easily and quickly find the information they need.

Your ability to access Epicpaths with or without disabilities can be found at: https://www.epicpaths.com/accessibility-statement/

Contacting Epicpaths [Plain Language]

If you need to get in touch with us, please visit https://epicpaths.com/contact-us/ and complete the form or email us directly at mddempseypin@gmail.

Contacting Epicpaths [Verbose]

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Site. Please also feel free to contact us if you have any questions about Epicpaths’s Privacy Policy or the information practices of the Site.

All disputes arising out of or relating to this Privacy Policy will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Wayne County, New York and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.

You may contact us by visiting https://epicpaths.com/contact-us/ and completing the contact form or email us directly at mddempseypin@gmail.